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Privacy Policy

Our goal is to protect the confidentiality and security of our users' personal data. This privacy policy outlines the categories of data we collect, how we use that data, and the choices you have regarding your personal information. By using our website, you agree to the collection and use of your data as described in this policy.

2. Data Controller

Creative Directors LLC

Brand: Best Renders 24
7901 4th St N, STE 300
St. Petersburg, FL 33702
Email: info@bestrenders24.com
Managing Directors: Sebastian Jaeger, Jasmin Schreiner

3. Collection, Processing, and Use of Personal Data

3.1 When Visiting Our Website

When you visit our website, technical data is automatically collected to ensure its secure and stable operation. This includes:

  • IP address (partially anonymized)
  • Date and time of access
  • Browser type and version
  • Operating system used
  • Referrer URL
  • Accessed pages

This data is processed based on our legitimate interest pursuant to Art. 6(1)(f) GDPR.

3.2 When Using Our Services or Creating an Account

When using our services or registering an account, we collect personal data such as:

  • Name
  • Email address
  • Phone number
  • Billing details

This data is necessary to process your request, handle bookings, maintain communication, and provide personalized content or offers.

3.3 Usage and Analytics

We also collect usage data such as:

  • Page visits, searches, and user interactions
  • Log data and IP addresses (if analytics is enabled)

This information helps us understand user behavior and improve our website and services.

4. Technologies and Third-Party Services

We use various JavaScript libraries and external services, which may involve data processing:

4.1 Google WebFont Loader

Used to load custom fonts.
Source: https://ajax.googleapis.com/ajax/libs/webfont/1.6.26/webfont.js
No personal data is collected.

4.2 Google reCAPTCHA API

Protects forms from spam and abuse.
Source: https://www.google.com/recaptcha/api.js
Personal data such as IP address and user interactions may be transmitted to Google.

4.3 Boeldner’s boe-Library

  • Functions: UI enhancements and custom form handling
  • Data: Form data is processed for handling and spam protection via reCAPTCHA v3 and sent to webhook.creative-directors.com.
    Form submissions are logged and forwarded to our email inboxes.

4.4 Matomo Analytics

Used to analyze website usage.
Data includes: referrers, visited pages, session duration, location, language, device type, mouse/scroll behavior, and defined conversions.
Special note: Matomo is blocked by default and only activated after user consent via cookie banner.
Data is stored on German servers with IP anonymization enabled.
Legal basis: Consent per Art. 6(1)(a) GDPR.
More info → Matomo Privacy Policy

4.5 Finsweet Cookie Consent

Manages user consent for cookies and third-party tools.
Source: https://finsweet.com/cookie-consent

4.6 Google Tag Manager / gtag.js

Integrates Google Analytics and other tools.
May transmit data to Google upon consent.

4.7 Animation and Tooltip Libraries

Used for visual effects and interactivity:

  • GSAP: https://cdnjs.cloudflare.com/ajax/libs/gsap/3.12.2/gsap.min.js
  • Popper.js / Tippy.js: via unpkg.com
    These do not collect personal data.

4.8 Custom JavaScript (render-studio-24.js)

Supports form logic, number formatting, and UI features.
No independent personal data is collected beyond the above-described systems.

5. Specific Processing Activities

5.1 Contact Forms & Webhook

Form data is forwarded to our n8n server at webhook.creative-directors.com, where it’s validated via reCAPTCHA v3 and routed to the appropriate recipient.
Submissions are logged to track communication and support ticket processing.

5.2 Login and Authentication

User login is handled securely via Auth0.
Only essential authentication data is collected and processed.

5.3 Payments and Ordering

Payments are processed via PayPal.
Order data is stored in our backend (e.g., name, address, payment method), and a CMS item is created in Webflow.
No sensitive payment data (e.g., credit card numbers) is stored on our servers.

6. Data Sharing

We do not share your personal data with third parties unless:

  • Required to deliver our services (e.g., Webflow, Matomo, Google services)
  • Legally obligated (e.g., based on regulatory or legal requirements)

7. Data Security

We implement industry-standard technical and organizational security measures to protect your data from unauthorized access, loss, or manipulation.
However, no data transmission over the internet can be guaranteed to be 100% secure.

8. Your Rights

As a data subject, you have the following rights under GDPR:

  • Right to access your data (Art. 15 GDPR)
  • Right to correct inaccurate or incomplete data (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR), unless retention is legally required
  • Right to restrict processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object to processing (Art. 21 GDPR)
  • Right to withdraw consent at any time (Art. 7(3) GDPR)

For all data protection inquiries, contact:
📧 info@bestrender24.com

9. Data Retention

Personal data is deleted as soon as the purpose of storage no longer applies, provided no legal retention periods prevent deletion.

10. Updates to This Privacy Policy

We reserve the right to adapt this privacy policy to reflect legal changes or service updates.
The version in effect at the time of your visit applies. Major changes will be clearly indicated on this website.